QA DEPARTMENT

Welcome to our Quality Assurance (QA) Department, the gatekeeper of compliance within our organization. Committed to upholding the highest standards and certifications, our QA team is a dedicated group of professionals poised to address a wide array of topics essential to the integrity and quality of our products.

LEGAL COMPLIANCE

Navigating the complex landscape of regulatory frameworks, our internal compliance team specializes in safeguarding operations, ensuring complete adherence to legal standards, and mitigating contaminant risks. Our team is well-versed in the intricacies of various legal requirements, guaranteeing that our operations meet or exceed industry standards.

CERTIFICATIONS

Certification is a cornerstone of our commitment to quality, and our QA Department is your go-to resource for understanding and achieving certifications such as BRCGS Agents and Brokers, Fairtrade and Organic standards and Rainforest Alliance. With deep expertise in the recertification process, our team provides the guidance and support needed to navigate these intricate regulatory frameworks.

QUALITY STANDARDS

Product specifications are meticulously scrutinized by our QA professionals to ensure they align with the highest quality standards. From raw materials to the finished product, we are dedicated to maintaining precision and accuracy throughout the production process.

CONTINUOUS

IMPROVEMENT

In the event of concerns or dissatisfaction, our QA Department is here to handle complaints with efficiency and diligence. We employ a systematic approach to complaint handling, employing root cause analysis to identify and address the underlying issues. Our goal is not only to resolve immediate concerns but also to implement preventative measures, fostering continuous improvement.

Contact the QA Department

In summary, our QA Department serves as the cornerstone of our commitment to quality, legality, and excellence. Feel free to contact us for any inquiries related to legal compliance, certifications, product specifications, complaint handling, root cause analysis or internal audits. We are happy to help you achieve and uphold the highest standards and ensure the success of our products in the market.

4

Certification Schemes

4

Departments

WE SPEAK YOUR LANGUAGE
Maurice van der Steen

Safety & Quality Manager

Martyna Kosianowicz

Safety & Quality Manager

Hans Zevenhek

Manager Coffee Quality

Ronald Spoor

Coffee Quality