QA DEPARTMENT

Welcome to our Quality Assurance (QA) Department, the gatekeeper of compliance within our organization. Committed to upholding the highest standards and certifications, our QA team is a dedicated group of professionals poised to address a wide array of topics essential to the integrity and quality of our products.

Welcome to our Quality Assurance (QA) Department, the gatekeeper of compliance within our organization. Committed to upholding the highest standards and certifications, our QA team is a dedicated group of professionals poised to address a wide array of topics essential to the integrity and quality of our products.

QUALITY STANDARDS

Navigating the complex landscape of legal compliance, our experts specialize in matters ranging from legal topics, ensuring adherence to regulations related to compliance and contaminants. Our team is well-versed in the intricacies of various legal requirements, guaranteeing that our operations meet or exceed industry standards.

CONTINUOUS IMPROVEMENT

Certification is a cornerstone of our commitment to quality, and our QA Department is your go-to resource for understanding and achieving certifications such as BRCGS Agents and Brokers, Fairtrade and Organic standards and Rainforest Alliance. We have the know-how on the certification process for maintaining and renewing existing certifications, our team provides guidance and support to navigate these intricate frameworks.

LEGAL COMPLIANCE

Product specifications are meticulously scrutinized by our QA professionals to ensure they align with the highest quality standards. From raw materials to the finished product, we are dedicated to maintaining precision and accuracy throughout the production process.

CERTIFICATIONS

In the event of concerns or dissatisfaction, our QA Department is here to handle complaints with efficiency and diligence. We employ a systematic approach to complaint handling, employing root cause analysis to identify and address the underlying issues. Our goal is not only to resolve immediate concerns but also to implement preventative measures, fostering continuous improvement.

Contact the QA Department

In summary, our QA Department serves as the cornerstone of our commitment to quality, legality, and excellence. Feel free to contact us for any inquiries related to legal compliance, certifications, product specifications, complaint handling, root cause analysis or internal audits. We are happy to help you achieve and uphold the highest standards and ensure the success of our products in the market.

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Certification Schemes

8

Product Lines

104

Types

3

Departments

WE SPEAK YOUR LANGUAGE
Maria Salvadora Jiménez

Fine Flavor Cocoa Specialist

Hans Zevenhek
Manager Coffee Quality
Ronald Spoor
Coffee Quality
Maurice van der Steen

Food Safety & Quality Manager